Saturday, May 3, 2008

Gripe #1

I hate when managers reprimand their employees in front of customers. It's terribly uncomfortable-

Here's the story:
I enter 50's Grill and ask for one banana malt and two coffee-carmel-cookie malts. New girl, dressed in the customary pink top and poodle skirt, begins punching my order into the computer. After a few seconds she halts, looks blankly at the computer and realizes she does not know how to add 'cookies' into the order. At this time two customers are patiently waiting behind me to pay their dinner bills. Now enter brawny-faced, dim-witted blondy manager. In another life he probably bragged about how many keg stands he could do and now he's bossing around a service staff composed of 100% females under the age of 30. He approaches the girl and sternly says, "Brraahhh brahhhh youstupidgirl brahhh you-hold-up-line brewlll." I just stand there and watch as this stupid moron admonishes this girl for trying to do her job correctly (perhaps not efficiently but correctly).

I start to feel guilty for my order. In fact I almost change it and ask to forget the cookies... but gosh darnit -- I don't get around to 50s grill as much as I used to and I want my signature malt.

Eventually dumb broad-headed manager dude steps aside and enters the order for girl and then also clears out the other two customers waiting in line. As he deals with the customer's he acts like a perfect gentleman. Once the line disappears, he walks away from the girl and proceeds to yell at the laborers behind the malt counter. He does not show the girl how to enter cookies- he does not give her any constructive criticism, instead, he just walks away without a single word. The girl is left looking at me, ashamed.

Broad-headed manager is a gross human being.

At any rate, this same thing happened a few months ago while Ben and I ate at a Pizza Hut... Arrogant male boss reprimanded two young female employees as we stood by and watched. It was even grosser then because the boss aggressively insulted the girls. ewww.. That kind of behavior is unprofessional and gross. It makes me want to kick people in the genitals.

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